Privacy Policy — DivorceWorks

Effective Date: 8 August 2025

At DivorceWorks, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and disclose your personal information, and how you can access or correct it. This policy is in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

DivorceWorks is a legal practice offering fixed-fee divorce and related legal services to individuals in Australia. 

2. What Personal Information We Collect

We collect information that is necessary to provide legal services, including but not limited to:

  • Full name and contact details

  • Relationship and family details

  • Financial information

  • Court-related documents and facts

  • Sensitive information, such as information about your marital status, children, or property

We only collect information directly from you, with your consent, and for the purpose of providing legal services.

3. How We Collect Your Information

We collect your information when you:

  • Complete an online form via form on our website

  • Contact us by email

  • Book an appointment

  • Provide documents as part of your matter, or otherwise share information with us.

Jotform is a third-party provider we use to collect and organise your information efficiently. You can read their privacy policy at https://www.jotform.com/privacy/.

4. Where Your Data Is Stored

Your data may be stored or processed:

  • In Australia and New Zealand (by DivorceWorks)

  • In the United States or other overseas locations (by Jotform and email providers)

We take reasonable steps to ensure that these providers handle your information in a way that is consistent with the Australian Privacy Principles.

By using our services and submitting your information, you consent to the storage of your information outside Australia, including in the United States.

5. How We Use Your Information

We use your information to:

  • Provide legal advice and prepare legal documents

  • Communicate with you

  • Lodge documents with the court

  • Comply with legal and regulatory obligations

We will never sell your information or use it for purposes unrelated to your matter.

6. Disclosure of Personal Information

We may disclose your information to:

  • The Family Court or Federal Circuit and Family Court of Australia

  • Service providers (e.g., Jotform, Google) for administrative or technology support or to provide the services to you

  • Other parties with your consent or as required by law

7. Security of Your Information

We take reasonable steps to protect your personal information, including:

  • Password-protected systems

  • Two-factor authentication for email accounts

  • Limiting access to files

  • Secure document handling and file deletion practices

However, please note that no system can guarantee absolute security.

8. Access and Correction

You can request access to or correction of your personal information at any time. We will respond within a reasonable time. Contact us here.

9. Complaints

If you have concerns about how your information is handled, please contact us first. If you are not satisfied, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.